- Basis
- BFSG
- Threshold
- exemption below 10 employees
- Penalty
- up to EUR 100,000 and a ban on distribution
- Source
- IHK Aachen zum BFSG
last checked 12 October 2026 · review cycle twice a year
What is required
Consumer-facing digital offerings must be accessible, with an accessibility statement, a feedback channel and conformity information.
What has to be done
- one-offBring consumer-facing digital offerings in line with the BFSGV; the benchmark is the harmonised standard EN 301 549 with WCAG 2.1 level AA.
- one-offPublish an accessibility statement covering conformity and known limitations.
- one-offSet up a feedback mechanism through which barriers can be reported.
- ongoingProvide terms and conditions, product information and support in accessible form.
- ongoingRemedy defects identified by the market surveillance authority within the deadline set.
Stages over time
All companies in scope
- Date of application
Criteria checked
- Digital consumer offering
- No micro-enterprise exemption
Check this for your own company
Legal position as of 12 October 2026All nine regimes